Frequently Asked Questions


You’ve come to the right place. We have gathered here some of the most common questions to save you some time. If you can't find what you were looking for just send us an email at info@jaanuz.art

What size should I order?

We recommend that you use see the size guides under each product. Be aware that different products may have slightly different sizes so make sure you order the right one before making a purchase.

How do I place an order?

Browse our products and place items into your cart. You can then proceed to checkout where you can either check out as a guest or create an account for future orders. Important notice! Express shipments to Europe require a contact phone number. Make sure to add this when you checkout!

What payment methods can I use?

We accept Visa and MasterCard. We also accept secure payments via Apple Pay SEE MUUTA NII NAGU MUL ON

How do i use a discount code? 

The discount code is entered in the checkout stage. Enter the code in the voucher-field and the total amount of your order will be automatically re-calculated.

What happens once I have placed my order?

Once your order is completed and your payment has been received by us, the confirmation email will be sent to you. All products are made on-demand and will be ready to ship out in 2-7 business days. You will be able to track your shipment once it leaves our production facility. For more info read our Delivery & Returns page.

When will i recive my package?

The shipping time depends on the delivery method and your destination. For estimated shipping times see our Delivery & Returns page.

Do you accept returns?

We accept returns on any defective products (with the exceptions of damages incurred during transit). Please read our Delivery & Returns page for more information.

Do all items in orders always ship together?
How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! We use the latest direct-to-garment (DTG) printing and high-quality inks that won't fade for a long time if taken care of properly.

Since all items are made on-demand they are currently only available through our web store. This can change in the future so your support means a lot to us.